• Experience Type: Outdoor
• Activity Level: Relaxed
• Skill Level: Beginner
• Duration: 7 Hour(s)
• ID Required: Yes
• Booking Required: Yes

1. Minimum numbers are required for each tour to commence. In the event of minimum tour numbers preventing tour departure, Coral Bay Ecotours will endeavour to transfer the passenger to another tour date where space is available and tours are confirmed. If a transfer is not possible, a full refund of the tour cost will be given.
   
2. Coral Bay Ecotours reserves the right to refuse entry into the water to any passenger whom the skipper believes does not have the required swimming ability, is a potential danger to either themselves, other guests or crew, or who has transgressed tour rules and conditions (as advised prior to tour departure).
   
3. Coral Bay Ecotours does not guarantee wildlife sightings or interactions on any tour at any time. Wildlife is, by its very nature, 'wild' and marine life exists without constraints on their behaviour, therefore no guarantee of sightings can be provided.
   
4. Coral Bay Ecotours will not allow entry into the water of any passenger with any animal if human presence in the water will disturb or alter marine life natural behaviour.
   
5. If passengers have allergies or medical history that requires appropriate medication, please bring them on board. This includes asthma puffers, Epi pen and etc. Failure to do may result in us denying the passengers on board the morning of the tour. 
   
6. Coral Bay Ecotours highly recommends to get Travel Insurance. It is important to have adequate insurance which will cover cancellation costs from the date of booking.
   
7. Smoking is not allowed on boats.
   

CHILD / INFANT POLICY

• Child passengers are defined as being an age of 6 years old to 16 years old. 17 year old passengers are defined as adults.
  
• Family prices refer to 2 adults and 2 children between 6 and 16 years old. Children 5 years and under at the time of tour are
  
• Free of Charge (FOC) EXCEPT when swimming with whale sharks or humpback whales. In these cases, the child will be charged at child prices. All minors must be accompanied by parents or guardians AT ALL TIMES who are entirely responsible for their care. Children must not be left unattended by parents or guardians on any tour boat or whilst in the water at any time.
  
• All infants are allowed to join the reef snorkels on all tours with no extra charge.
  
• Infants who wants to swim with Whale Sharks, Manta Rays and Humpback Whales will be charged as Child. Please book as child instead of infant to avoid missing out as these tours have very limited seats. 
  

CHILD SUPERVISION POLICY
An adult must accompany any passenger under the age of 15 at all times, this includes all in-water activities. Children under the age of 15 are not permitted to be left on the vessel unaccompanied, this includes when an in-water activity is taking place.
Adults are to to take turns in the water if a minor wishes to remain on-board.   

WHALE SHARK SAFARI - NO SIGHTING POLICY
Coral Bay Ecotours does not offer non-sighting repeat vouchers or refunds for this tour.

HUMPBACK WHALE SAFARI - NO SWIM POLICY

• In the event that an in-water interaction is not possible on the day of the tour, Interaction swimmers will be refunded from the interaction price to the ‘Wildlife swimmer’ price. Coral Bay Ecotours does not offer non-sighting repeat vouchers for this tour.
  
• Please note no refund will be offered if no sighting while in the water occurs.
  
• Swim with Whale Shark is also considered as in-water interaction and no refund will be offered.
  

NO Camera Policy: 
Passengers are not permitted to take any cameras or filming equipment in the water for in-water interactions with the Humpback Whales. This is for safety reasons, to ensure all passengers can focus on the interaction and listen to their crew for instructions without the distraction of cameras. Cameras are still permitted during all other times of the tour.

In the event of tour cancellation by the passenger, the following terms and conditions apply:

1. Once a booking is confirmed a cancellation fee of 25% of total tour cost applies
   
2. Passenger Provides less than 7 days' notice - 100% of total tour cost applies
   
3. In the event a passenger wishes to transfer their booking to another date through no fault of Coral Bay Ecotours the following terms and conditions apply;
   
4. Passenger provides 2 - 4 days’ notice - 25% of total tour cost applies
   
5. Passenger provides less than 24 hrs notice - 50% of total tour cost applies

Your voucher(s) and booking information will be included in the confirmation email you will receive shortly after purchasing the experience on Amazed.com.

If the booking needs to be first confirmed by the host, you will receive your Amazed voucher within 24-48 hours of purchase.