• Experience Type: Indoor
• Activity Level: Relaxed
• Skill Level: Beginner
• ID Required: Yes
• Booking Required: Yes

• All children must be accompanied by, and supervised by an adult at all
• Be mindful of your noise, do not make loud noises.
• Do not touch the coral or water in any enclosures.
• Do not hang over the side of the enclosure, disturb the water or bang on the outside of the enclosure.
• Photography is permitted unless otherwise stated, please turn your flash off.
• Children are the responsibility of their parents/guardians or carer and must be supervised at all times. Children cannot attend this tour without a guardian present.
• A reminder that this is an educational tour, with no seating. There will be an educational presentation that will run for 30 minutes, please follow the directions of the tour guide whilst on the tour.
• Please tread carefully, no running is permitted. There may be water present on floor.
• Do not remove or take any artifacts or items from this tour.
• If you are bringing an infant on the tour, please be advised that we can’t have loud noises in this area, so you may be asked to leave the tour in the event of loud noise.
• The lighting in the bio bank is primarily blue, if you’re sensitive to light please be aware that we cannot alter the lighting on the tour.
• There are open tanks in this area, so please tread carefully; no running, jumping or climbing is permitted on this tour.
• As this tour is a donation, your ticket is non-refundable
• No food or drink is permitted on this tour
• Guests will be required to wash their hands before the tour
• Lifts, escalators and accessible toilets throughout the attraction.
• Tour and General Admission are both wheelchair accessible
• Free Wheelchair hire is available.
• Companion Cards are not accepted for this experience.

• Any cancellations must be made 48 hours in advance to receive a refund
• Any bookings made within 48hours of the visit will not receive a refund but can either amend the date of the booking or receive the amount paid on a gift card.
• Any cancellations within 48 hours can either amend the date of the booking or receive the amount paid on a gift card

Your voucher(s) and booking information will be included in the confirmation email you will receive shortly after purchasing the experience on Amazed.com.

If the booking needs to be first confirmed by the host, you will receive your Amazed voucher within 24-48 hours of purchase.