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Important Notes:
The itinerary is used as a guide only; We choose the best option after checking the weather and chatting to our group about their experience and special interests. The meeting point and tour direction for the days will be chosen using the wind and swell to aid our journey. We use stable touring Sea Kayaks for these tours, and the tour is recommended for anyone who loves camping! In the event of inclement weather making conditions unsafe, we choose more protected paddling locations.
Tour Confirmation:
We require a minimum of 4 people in order to operate our tours. If your tour is not yet confirmed, it means we are waiting for more people to book. We aim to give you as much notice as possible as to whether your tour is going ahead or not. As soon as four people have joined a tour, all guests will receive a confirmation email with all the details, including where to meet* and what to bring.
What do I bring on my tour?
Once the tour is confirmed, all guests will receive an email with a list of what to bring that is specific to their tour. The standard equipment list is as follows:
Sun protection: hat, sunglasses, sunscreen
Drinking water: one bottle per person
Clothes you are happy to get wet (board shorts, t-shirt, activewear)
Any prescription medication
A towel and a change of clothes for after the tour
Shoes suitable for coastal walking (water shoes, sandals, sneakers, thongs are NOT recommended)
What should I NOT bring?
We recommend leaving valuables like jewellery and mobile phones behind in your car. If you would like to take your mobile phone to take photos, we recommend you carry it in a waterproof phone case. If you don’t have one, you can purchase one from us at the beginning of your tour. Please keep in mind we take photos of your experience, which you will receive the following day, free of charge.
What if it’s raining?
Our tours operate in rain or shine! The only time we would postpone, cancel or alter the tour route is if the swell and wind are not suitable if it is storming or a torrential downpour. Rain can lead to a genuinely magical kayaking experience.
Region X - Cancelation Policy
COVID Cancellation Policy
Any cancellation due to COVID-related government restrictions beyond guest and operator control, received by Region X more than 14 days prior to tour departure is eligible for a full refund.
Cancellations within 14 days, we offer a 70% refund, and 30% (or equal to tour deposit) will be issued as a voucher to re-book and postpone to a later date, with 3-year validity.
Flights and travel to each tour start location are not our responsibility and not covered in this policy, travellers wishing to redeem the loss of travel expenses will need to consult their travel insurance policy (recommended) or the transport company (plane, train, bus).
Standard Cancelation Policy (non-covid reasons)
Any cancellations prior to 30 days are eligible for a full refund. Cancellations within 30 days eligible for a 70% refund and 30% or equal to the tour deposit will be forfeit.
What if we cancel?
A full refund will apply to tours cancelled by Region X due to inclement weather or any safety reason if the tour cannot be rebooked to the customer’s satisfaction.
Payments
If you choose to book online, our booking system will request your credit card details or PayPal for payment.
If you choose to book via phone, your name, phone number, tour type and tour date will be requested by one of our friendly team. Unpaid tours within 30 days of travel dates are considered not confirmed and your spots may be sold.
You can pay via credit card, PayPal or Region x to send you an invoice for a Direct deposit for your travel.
Please ensure payment is made prior to 30 days of your experience or your seats will not be held.
Extras
Travel plans, flights, hotels, accommodation, travel expenses, car hires. The nature of our industry means the weather can affect your experience, Region X and its agents are in no way responsible for any loss or travel expenses that occurred during your tour booking process for reasons beyond our control such as weather, injury, personal circumstance or Pandemic.
Agents
For bookings made through a third party such as a booking agent, it is important that you carefully read their terms and conditions, as they may differ from Region X's T&C.
Region X - Cancelation Policy
For cancellations and booking changes please contact the organisation you booked with directly.
Personal Equipment
Region X is in no way responsible for any loss or damage to any personal equipment through participation in this activity.
As always if you have any questions please call our friendly team on 1300 001 060 or drop us a line below.
*Promotions may be running such as “Book now pay later”.
Your voucher(s) and booking information will be included in the confirmation email you will receive shortly after purchasing the experience on Amazed.com.
If the booking needs to be first confirmed by the host, you will receive your Amazed voucher within 24-48 hours of purchase.
Angie Scifleet
a week agoWent out with the guys on 21/4/24 to the Toll Gates, Batemans Bay. It was an awesome experience. Seen Dolphins, eagles catching fish and to top it off and the highlight of the day was the leatherback sea turtle swimming in and around the kayaks. Just brilliant. If you want a great day out and an experience you will never forget I suggest you go and see the guys at Region X Thanks again 😊
balaji s
2 years agoWonderful experience. The staff were very friendly and it was good that accommodated my dog onto the kayak. Very special to us as it was my pets first kayaking experience. Happy we did that. I would recommend to come early in the morning and will before 10am. Later the weather and current gets tough and it becomes difficult to manoeuvre. However that's not in our control.
Philippa Rasidi
2 years agoPhenomenal experience with our guide Warwick kayaking and oyster tasting! Nola did our demo and talk about the history of oyster farming in the area and was just amazing to listen to. Very candid and insightful to hear first hand her and her family's experience living and working in Batemans bay. Our guide was so knowledgeable and patient with us especially for those who has no kayak experience! Stop in after the tour to the Oyster shed for the freshest Oysters with a beautiful view. Would 100% recommend! Thankyou guys!
_travelwithyoureyes_
a year agoIt has been a while since I last did kayaking and this tour (Glass Bottom Kayak Tour - Cullendulla Sanctuary) is a very good refresher with lots of fun! The tour guide is very outgoing and gave everyone very good instruction. I really appreciate how he also provided background to the Cullendulla Sanctuary and stressed the importance of environmental conservation and sustainability. The glassbottom tour was approximately 2.5hrs with decent duration of kayaking, rest and appreciation of the sanctuary. I truly enjoyed the experience and I highly recommend it! ( Also worth mentioning Region X staff are very friendly and helpful while deciding which tour to join. The communication is very clear, with helpful information about the tour, preparation, expectations and meeting point via email. Thank you Region X! )
Elise Marie
4 months agoWe had a fantastic time! The demonstration and tips we were given were super helpful even for experienced kayakers and greatly benefited our enjoyment of the river. The team are all so lovely and full of local knowledge. We’ll definitely be back again.