• Experience Type: Outdoor
• Activity Level: Relaxed
• Skill Level: Beginner
• ID Required: Yes
• Booking Required: Yes
• Max Group Size: 6 people

• Don't wear strong perfume or aftershave
  
• Wear flat, enclosed shoes
  
• Prams and strollers cannot be taken into the off-limits areas
  
• Weekends, school holidays and public holidays can be a busy time at the Zoo and parking is limited. Please allow sufficient time for parking and entering the Zoo.

Terms and Conditions:

• Zoos Victoria may choose to cancel specific camp dates or encounters due to inclement weather, animal welfare or insufficient bookings. Whenever possible, guests will be notified in advance and dates re-scheduled, or full payment will be refunded.
  Enclosed shoes must be worn for all animal experiences.
• No food or drink can be taken into experiences.
• Participants afflicted with a cold, influenza, or cold sores will not be able to participate in experiences with monkeys or apes due to the risk of infection for our primates.
• Due to unpredictable animal behaviour, experiences may vary.
• All participants must agree to follow the keeper's instructions.
• A paying adult must accompany children under 16 years of age. If the encounter allows children under 8, these children require a ratio of 1 Adult to 1 Child. Children over 8 require a supervision ratio of 1 Adult to 2 Children (unless otherwise indicated). 
• Participants may be asked to leave the enclosure at any time during the encounters at the discretion of Zoo staff.
• Photos can only be used for personal purposes. Flashes must not be used when taking photos. Rangers are unable to take photos of participants during the encounter. The publication, distribution, or reproduction of these photographs for commercial or promotional purposes is prohibited. For further information about commercial photography, contact the Zoo's Communications Department at media@zoo.org.au 
• Prices subject to change
• Participants with open wound/s will not be able to participate in the Platypus Discovery experience due to the risk of infection for both animals and participants.

In the event that you cancel your animal encounter the following cancellation applies:

• 7 days prior to the Encounter, a full refund or reschedule of booking available.
  
• 24 hours prior to the Encounter, no refund is allowed, but we will reschedule your booking or move funds to gift card for future use.
  
• For Roar N Snore, Slumber Safari and Zoo Snooze, reschedule or refund available for cancellations made seven days or more prior to event date. No reschedule or refund available for cancellations made less than seven days prior to the event date.

Your voucher(s) and booking information will be included in the confirmation email you will receive shortly after purchasing the experience on Amazed.com.

If the booking needs to be first confirmed by the host, you will receive your Amazed voucher within 24-48 hours of purchase.