• Experience Type: Outdoor
• Activity Level: Relaxed
• Skill Level: Beginner
• Duration: 12 Hour(s)
• ID Required: Yes
• Booking Required: Yes
• Max Group Size: 24 people

• Please note you must arrive at your pickup location at least 10 minutes prior to your allocated pickup time.
  
• Koala handling is not included on this tour. You will, however, still see these furry little guys in their habitats at Moonlit Sanctuary. From here, you will also be able to take photos of them munching away on eucalyptus or sleeping throughout the day!
• Photos are permitted at all locations except the Phillip Island Penguin Parade. Penguins’ eyes are very sensitive, and any bright or sudden flashes can frighten them. Please do not use cameras of any kind including phones and camcorders at any time during your visit to the Penguin Parade.
• No prams, strollers, luggage or large bags are permitted onboard our touring vehicles due to a lack of appropriate storage space.
  
• We are able to provide an infant seat (0-3 years) or a child booster seat (4-8 years) free of charge. Please note we have only a limited number available each day and they must be pre-booked. Contact us with your request and provide the age of your child along with your confirmation number and booking details.
  
• Download the Go West Tours app from the App Store or Google Play prior to your departure for access to our tour language commentary. Available in Arabic, Malay, Cantonese, French, German, Italian, Korean, Japanese, Mandarin, Portuguese, Russian, Spanish, Thai, Vietnamese, and Hindi.

What to bring:

• Dress appropriately for all weather conditions
  
• Snacks and a refillable water bottle
  
• Warm weather: sunscreen, a hat, and warm clothes for when the sun goes down
  
• Winter: warm clothes and layers as coastal winds can make conditions quite cold

Not Included:

• Meals other than as stated
  
• Upgraded viewing options unless as purchased
  
• Penguins Plus – $45pp extra
  
• Underground viewing – $55pp extra

• Go West Tours now has a flexible fares policy. For any day tour bookings, no cancellation fees will apply for changes up to 24 hours before your tour departure time.
  
• Cancellation within 24 hours of tour departure or failure to take up a booked tour will result in a 100% forfeiture of the tour fare.
  
• Guest cancellation of any multi-day tour, in less than 7 days but more than 3 days prior to a departure time will result in a 50% refund of the tour fare.
  
• Cancellation within 3 days of tour departure or failure to take up a booked tour will result in a 100% forfeiture of the tour fare.
  
• Please note also that a “cancellation” includes a change to the date of a tour booking that requires the original booking to be cancelled.

Your voucher(s) and booking information will be included in the confirmation email you will receive shortly after purchasing the experience on Amazed.com.

If the booking needs to be first confirmed by the host, you will receive your Amazed voucher within 24-48 hours of purchase.