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If a tour booking is cancelled by a client, or if any member of the tour group cancels, the following policies apply:
• Cancellation 0-4 business days prior to tour date – Non-refundable & non-transferable.
• Cancellation 5-10 business days prior to tour date – Non-refundable. Transfers to an alternative date of the same tour is available. Once a booking has been transferred, the booking will not be able to be transferred again, and is not eligible for a refund.
• Cancellation 11 or more business days prior to tour date – 75% Refundable (excluding credit card surcharge).
• QLD Government Lockdown Cancellations - Transfers to an alternative date of the same tour is available. Once a booking has been transferred, the booking will not be able to be transferred again, and is not eligible for a refund.
• Historic Australia must be advised of cancellation in writing by the person who booked the tour.
• Failure to attend the actual tour for any reason is deemed to be a cancellation. Refunds will not apply.
• PLEASE NOTE: COVID-19 is no longer an unforeseen circumstance and regular cancellation fees apply.
• All cancellations and transfer requests for bookings must adhere to our business hours and be notified by written communication via email to bookings@historicaustralia.com.au
If a tour is cancelled by Historic Australia, the following policies apply:
• Historic Australia reserves the right to cancel a tour without notice.
• Historic Australia tours are rarely cancelled and would only be cancelled due to unforeseen circumstances. These include, but are not limited to - sick staff member, staff unavailability, injury or unexpected dangerous weather conditions, an emergency/dangerous situation.
• Cancellation prior to the tours commencement or before 2/3 of the tour is complete due to unforeseen circumstances* (see above) - tour will be rescheduled & clients will be transferred to another tour of the same value as soon as possible. Full refund (excluding credit card surcharge) provided to those who are unable to rebook.
• Historic Australia will contact clients promptly to make arrangements.
Your voucher(s) and booking information will be included in the confirmation email you will receive shortly after purchasing the experience on Amazed.com.
If the booking needs to be first confirmed by the host, you will receive your Amazed voucher within 24-48 hours of purchase.
Ryan Hancock
3 weeks agoI took my 15yr old daughter along for The Toowoong Cemetery Ghost Tour on Saturday over the Easter weekend while visiting from Adelaide. Being a Professional Wedding MC myself I can definitely appreciate the work that has gone into rehearsing all of these ghost stories throughout the cemetery over the 2 hour visit. Andrew nailed it, was absolutely brilliant, we thank you! We'll definitely be checking out more tours on future visits.
Kristy
2 months agoMy friends and I did the Toowong Cemetery Ghost tour with Andrew on Friday night! Hands down would recommend to anyone visiting or residing in Brisbane!! The weather was gloomy and wet, and the wildlife were like paid actors, with bats, frogs, and insects chirping along in the background of the storytelling. Together it all just elevated the spooky atmosphere of the experience! 👻 Andrew was incredible! He holds so much knowledge and passion on the extensive history of this cemetery, and the lives laid to rest there. This was obvious through the way he was able to captivate his audience with the compelling stories told on its history. It is very clear that a LOT of research has gone in to putting this tour together. It was also nice to hear that some of the ticket prices are put back into restoring this beautiful cemetery.
Norrelle Goldring
a month agoExcellent, informative ghost tour by Andrew of the Toowong Cemetery last Saturday night (16 March). He's a great and passionate storyteller whilst minding guests' sensitivities and safety. Appreciated that the tour is about storytelling rather than cheap tricks and scares!
J M
2 weeks agoToowong Cemetery - The Original with Andrew on a wet, cloudy, atmospheric night. Hands down my favourite Ghost Tour so far. Absolutely glorious storytelling by Andrew who was a genuinely engaging, personable guide with an obvious love and respect for the cemetery and his role. Can't recommend this highly enough.
sarah benny
5 months agoMy partner and I did the Tour tonight of Toowong cemetery with Andrew as our guide. Hands down the best thing we have ever done. Great stories, beautiful views and of course, Andrew is so passionate about it and definitely added to the fantastic environment. Very knowledgeable and helpful.We will be doing EVERY SINGLE tour you offer. Can't wait for next time. We are also really happy that some of the money goes into restoring the cemetery. It's stunning and I'm glad we can be part of that process. Thanks again Andrew, you are definitely in the right job! 11/10 🤘