• Experience Type: Outdoor
• Activity Level: Moderate
• Skill Level: Beginner
• ID Required: Yes
• Booking Required: Yes

• Hot Air Ballooning is a weather dependent activity so if your balloon flight has to be cancelled by us due to unsuitable weather conditions then you are welcome to rebook anytime within the validity period of your ticket or voucher. Flexi Ticket holders may also request a refund for a valid ticket (an administration fee may  apply). Gift Voucher and Flight Ticket holders will be able to rebook only. 
• Balloons and their baskets actually come in all different sizes and our fleet of balloons range in carrying capacity from 2 passengers up to 24 passengers. Aboard our shared flights there is generally 6 – 24 passengers aboard. The exact number of passengers aboard any given flight is going to be determined by how many people are booked for the day but the important thing to note is that the layout of these baskets ensures that everyone is still able to have a great view. Our baskets are divided into passenger compartments with the smaller balloons having two passenger compartments (which will hold 3-4 passenger each) and 4 passenger compartments the larger balloon with 4 – 6 people in each compartment. The compartments allow for 4, 5 or 6 adults, depending on the basket size, to stand shoulder to shoulder facing outwards, to enjoy the amazing view.
• Our flights generally meet 60 – 120 minutes before the time of sunrise on the day. You will be notified of the exact meeting time the evening before your flight. 
• When booking a balloon flight you will be asked to confirm that all passengers in your group meet our ‘Fit to Fly‘ requirement.
We define ‘Fit to Fly’ as having no significant knee, hip or back problems; no recent surgeries or broken bones; are able to stand for an hour; climb in to the basket using the footholds cut in to the side of the basket; bend your knees to absorb a bump as the balloon lands, weigh less than 140kg and are not currently pregnant.

• Your booking cannot be altered or cancelled within 72 hours of your flight.
  
• This ticket option is 100% REFUNDABLE in the event of a weather or pilot determined cancellation. An admin fee may apply to any cancellations before your flight date but this ticket cannot be cancelled/rescheduled within 72 hours of your flight time.

Your voucher(s) and booking information will be included in the confirmation email you will receive shortly after purchasing the experience on Amazed.com.

If the booking needs to be first confirmed by the host, you will receive your Amazed voucher within 24-48 hours of purchase.