Koala Sanctuary General Admission
Koala Sanctuary General Admission
4.5 (779)  
One Mile, NSW 2316
  • Highlights
    • Up-close Encounters with Koalas, unique opportunity to get up close and personal with adorable koalas.
    • You can enjoy a hands-on experience by cuddling and feeding these iconic Australian marsupials.
    • Offers engaging and informative wildlife presentations that allow visitors to learn about Australia's diverse fauna. 

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  • Overview

    Enjoy all-day admission to Port Stephen's newest attraction!

    Port Stephens Council in partnership with Port Stephens Koalas has created a Koala Sanctuary to ensure first-class care to sick, injured and orphaned koalas. The Koala Sanctuary offers visitors a unique opportunity to see koalas in their natural habitat which will support their long-term rehabilitation and preservation in the Port Stephens region.

    Enjoy daily Koala tours and educational talks (at an extra cost, pre-bookings required) from local guides on care, rehabilitation and eventual reintroduction back into their natural habitat. This a new opportunity to directly contribute to the preservation of koalas in Port Stephens.

    Get up close to koalas in their natural habitat via the Sanctuary SKYwalk and viewing platform, an elevated treetop canopy boardwalk and an observation platform.

  • What's included?
    • Tickets allow admission to Port Stephens Koala Sanctuary anytime from 9am - 3pm
  • Location

    • Open daily from 9 am to 5 pm with last admission at 3pm - Sanctuary SKYwalk closes at 4pm.
    • Located in NSW and an easy 55 minute drive from Newcastle, a 30 minute drive from Newcastle Airport or 2.5 hours drive from Sydney.
    • Located on the Port Stephens peninsular at One Mile, minutes from Nelson Bay Marina and the world famous Birubi Beach and Worimi Conservation area.
    • We offer FREE onsite parking to our visitors. Accessible parking spaces are also located in all parking sections.

  • Customer Reviews for Port Stephens Koala Sanctuary

    4.5

    779 reviews
    Amy Nuttall
    Amy Nuttall
    2 weeks ago

    We visited and stayed at the koala sanctuary over Easter. I can rate it highly enough! The staff were wonderful, our room was very comfortable, and I was sent a message every morning asking if I needed to be serviced or if we needed any more breakfast items. My daughter loved to pool and the grounds and, of course, the koalas! We visited them every day and they were so amazing. They do such wonderful work looking after them and all the other animals in the hospital. We will be back!!

    C X
    C X
    a week ago

    During our recent visit to the Koala Sanctuary for CNY, our expectations were not only met but greatly exceeded. This sanctuary offers a fantastic opportunity for children and adults alike to observe koalas in their natural habitat. It's an immersive experience that brings visitors closer to nature, encouraging a deeper appreciation and care for wildlife and the environment. One of the highlights for us was the storytelling session about koalas, which was both informative and engaging, making us feel connected to these beautiful creatures. The sanctuary also houses a charming little gift shop stocked with delightful items. We couldn't resist bringing home three adorable koala soft toys—each one as lovely as the last. Additionally, the sanctuary features a spa complete with a pool, adding a touch of luxury and relaxation to the visit. This makes it an ideal spot for families looking to combine education with leisure during their holidays. Overall, I highly recommend the Koala Sanctuary for anyone looking to take their kids on a holiday that is both educational and enjoyable. It's a place that offers more than just a glimpse into the life of Australia's beloved koalas; it provides a full, enriching experience that will be remembered fondly.

    Michael-lyn Monks
    Michael-lyn Monks
    2 months ago

    What a wonderful place to visit. Staff are so friendly. the sanctuary is planned for easy access for levels of abilities. The koala statues spaced throughout the grounds tell a wonderful story. Spotting the koalas in the trees is a rad harder, but a great sight once located. A wonderful place for children of all ages.

    Tim H
    Tim H
    2 months ago

    Excellent place to stop for a night whilst travelling north from Sydney. The bed and room were very comfortable and the location within the Sanctuary was peaceful. We enjoyed an excellent tour of the rehabbing koalas the following morning and appreciate that part of the cost to stay here goes towards running the hospital facilities. Excellent.

    Helen Bennett
    Helen Bennett
    4 weeks ago

    Staff & volunteers here do such amazing work in supporting & raising awareness for the koalas. The landscaping of the gardens & sky walk are beautiful & I loved the koala sculptures. In 2020 I adopted a koala called Tai, & so I was overjoyed when I got to see him in the flesh.

    More Reviews Add Review
    • Experience Type: Outdoor
    • Activity Level: Relaxed
    • Skill Level: Beginner
    • Duration: 1 Hour(s)
    • ID Required: Yes
    • Booking Required: Yes
    • Online tickets are valid for one use before the valid until date printed on the ticket.
    • All day entry tickets are valid for 30 days after purchase, unless stated otherwise.
    • When your online ticket purchase is successful, you will receive an email with your tickets attached as a pdf file. To gain entry to the Sanctuary you must present your QR-coded tickets from the attached pdf. Entry will not be permitted without the presentation of your QR-coded tickets. A confirmation email receipt is not your QR-coded tickets and will not be accepted to gain entry.
    • Online tickets cannot be purchased or redeemed with any other discount offer or promotional offer.
    • Online Family Pass tickets cannot be purchased or redeemed with any other discount offer or promotional offer.
    • There will be no refunds or rain checks due to inclement weather or koalas resting or sleeping.
    • Alcohol - Is not permitted to be brought into the sanctuary by guests/visitors.
    • Animals - No animals may be brought onto the Sanctuary with the exception of animals for disability assistance.
    • Children - Children are not permitted into the park without an accompanying adult over the age of 16 years. The safety of yourself and your children is your responsibility.
    • Food & Beverages – The Port Stephens Koala Sanctuary offers guests access to food and beverage facilities via the Fat Possum café. No substantial foods or beverages (drink bottles allowed) allowed inside the sanctuary.
    • Guest Noise - Noise (including use of any audio equipment or musical instrument) must be kept to a minimum whenever inside Sanctuary grounds, Koalas are very timid and noise scares them.
    • Photography - Guests must not reach over any enclosure fences, glass or walls or call out to get koalas attention when taking photographs. No flash photography allowed.


    Concession price are available to Australian Senior Citizens, Students, Pensioners and Disabled Visitors. Presentation of a recognized Seniors, Pension or Carer Card required upon entry

    • All day tickets are non-refundable, non-transferable and not redeemable for cash. Tickets cannot be on-sold to another party or third party for re-sale to customers.
    • There will be no refunds or rain checks due to inclement weather or koalas resting or sleeping.
  • Your voucher(s) and booking information will be included in the confirmation email you will receive shortly after purchasing the experience on Amazed.com.

    If the booking needs to be first confirmed by the host, you will receive your Amazed voucher within 24-48 hours of purchase.

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