• Experience Type: Outdoor
• Activity Level: Relaxed
• ID Required: Yes
• Booking Required: Yes

• Minimum 2 fares per flight. Maximum 3 passengers. 
• Correct passenger weights must be included. Total combined passenger weight is strictly limited to 200kg.
• Children fly at adult fare, must have their own seat, should be approx 15kg and able to wear and operate our life vest.
• Disabled access is very limited. Ask us how we can help.
  

Will we fly if the weather is bad?

If it is raining, if turbulence is forecast, it is too windy, or if the river is in flood, we will not fly. If you are booked in, we will advise you on the day, by text. We ask you to reschedule the flight to another time. You are assured that it will be a great day for flying.

PREPARING TO FLY:  The Drill :

• You will receive a text on the morning of the flight (before 8am) to confirm weather conditions. Look for that text. It also includes a maplink.
• Please arrive 15 minute before your scheduled flight. (This does not apply to the 9am flight - you can arrive at 9am.)
• You will get your feet wet! Wear shoes you can kick off. Shorts and thongs are the go!
• If you have purchased the 'Doors Off' option, bring a jacket in cooler weather, and something to tie your hair back if you have long hair - it is WINDY with the doors off.
• Photos. You can take as much technology as you want. Cameras, go-pros, video recorders etc etc. Hang on to them. (The pilot will tell you he has dunked a few of his mobile phones over time.) Also note, we will take photos for you (free), and supply them to you by email/text.

AT THE RIVER BANK:  The Drill :

Please complete and sign our COVID Checklist at your flight.

• Please complete and sign our COVID Checklist at your flight.
• You will receive a flight briefing - we tell you all the things you need to know about the aircraft and safety.
• We provide you with a life vest and help you board the aircraft, demonstrate seat belts, exits, and headsets.
• Boarding the aircraft is easy. If you can climb a ladder rung, you can do this. Ask us about extra assistance.

If you need to cancel your flight, refunds will be given according to the following criteria:

• 48 hours notice or more - 100% refund
• 24 - 48 hours notice - 50% refund
• Less than 24 hours - refund not available

Your voucher(s) and booking information will be included in the confirmation email you will receive shortly after purchasing the experience on Amazed.com.

If the booking needs to be first confirmed by the host, you will receive your Amazed voucher within 24-48 hours of purchase.